The TBM Shop accepts most major credit cards (MasterCard, Visa, American Express, & Discover), and Paypal.
IMAGE USE & CONTENT PERMISSION
I am so honored that you might want to share your love for my products on The Budget Mom. If you do use images from my site or from my social media pages, please credit me. Feel free to include my hashtags (#thebudgetmom, #TBMFamily, #TBMgivesback), and I may feature your images on my social media platforms.
DIGITAL PRODUCT DOWNLOAD
After your purchase has been approved, I will process your order. Orders are typically processed with one hour but could take as long as 24 hours to complete and process. The payment can also be pending for a more extended period, depending on the payment method. Once your order has been processed, you will receive a confirmation email about your order using the email address you provided on the order form.
This email serves as your electronic purchase receipt and will contain the information you need to access your product downloads.
Downloads from my website are closely monitored to ensure you are able to access your products successfully. There is flexibility to the number of times you can download your purchased products, but download abuse is not tolerated. I reserve the right to terminate your access to my downloads from thebudgetmom.com.
REFUND AND RETURN POLICY FOR DIGITAL PRODUCTS
I stand behind my products and your satisfaction with them is extremely important to me. However, because most of my products are digital goods delivered via Internet download, I generally offer no refunds or exchanges on digital products. This is due to the product being delivered upon confirmation of purchase.
If you change your mind about your digital purchase and you have not downloaded the product, I will happily issue you a refund upon your request.
Orders made due to a lack of research about the product will not be granted. Please make sure you read the title and description of the product you are ordering carefully before proceeding with the purchase.
Refund requests made after you have downloaded the product will not be granted, and any requests must be made within 10 days of the original order.
- Print printable files for personal use.
- Save printable to device for personal use.
- Share the file with anyone via email, USB, or any other means.
- Sell the printable file to anyone else.
- Sell print outs of the printable file to anyone.
- Upload the high resolution file to the web.
- Use the printable files or print outs in giveaways without permission.
- Edit, manipulate, or use the printable file on products for sale.
- Use printable files for ANY commercial use.
SHIPPING & RETURNS
For shipped products, I currently ship to the U.S. and around the world. All shipping costs are based on weight and provided directly by my shipping provider. I strive to get products out to you in a timely manner, and I do my best to offer 24 hour shipping. All orders are processed immediately once they are received. Please verify your shipping address during the checkout process, prior to submitting your order. I am unable to cancel orders or make changes to order information once the order is finalized.
For special product launches or events that cause a lot of orders at once, please allow an extra 5 days for processing time.
All international orders do require extended shipping time and we are not responsible for delays at customs. Shipping times vary greatly based on the international shipping address that you provide. Additionally, import duties, taxes or other charges are not included in our shipping price. Always make sure that you consult with your country's customs office prior to purchasing to determine these specific prices.
We do not accept returns on shipped products. Please make sure you examine all photos and information about a shipped product prior to purchase to make sure it will fulfill your needs. If you order is damaged during shipping, please contact me at [email protected] so I can fix the issue.
If you order a preordered product, all orders will be fulfilled at the time of the purchase, which means a shipping label will be created, but not shipped until official launch week. If you decide you would like a refund for a preordered product, the cost of the product will be refunded, but not the shipping cost as the shipping label was fulfilled and paid for at the time of order.
PLANNER & WORKBOOK RETURN POLICY
I want you to feel 100% confident in your purchase of a workbook or planner from The Budget Mom. It's a big decision, and I want to make sure you are happy with your purchase. Please take the time to review all product photos, and confirm that the size and dimension of the product will suit your needs. All planner and workbook sales are final once shipped.
It is up to the buyer to assure the quality of all goods upon the receipt of the product. Prior to returning any workbook or planner, you must obtain a return shipping confirmation from me. In order to be eligible to receive a refund or store credit for returned products that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the original order placement date.
Any approved refund or store credit will be for the value of the returned items. For security purposes, refunds will be credited back to the original payment method used for the purchase. If original payment method has expired or is cancelled, store credit will be issued.
For shipping delays due to your error (example: you entered the wrong shipping information), you will be responsible for paying the shipping costs for the return of the original items and for the replacement items. If you receive the wrong product because of your error, the same policies apply. If you receive the wrong product because of a shipping error on our part, I will gladly pay for the return and the shipment cost of the correct item.